At K9 TOP COAT customer service is our highest priority- right behind the number
1 goal of having the best quality dog apparel on the planet. We use UPS or the
US Postal service for shipping your order. We can usually fill orders within 12
hours and can ship the same or next business day. We do offer next day and
second day service via UPS. Orders must be received by 12 noon Pacific time to
be filled the same day. Orders with personalized (monogrammed) items may delay shipping up to 6 business days.
K9 TOP COAT is happy to ship your order outside the United States. Or, please
refer to our list of retailers that carry our garments in Europe and Canada. International shipments are typically shipped out within 2 business days, but may be delayed up to 5 business days.
International shipping options include United Parcel Service Express and
Expedited (more expensive--but trackable), or the US Postal Services Global
Express or Priority Mail (less expensive--but a bit slower and not trackable).
If you have any additional questions, please feel free to email us and we would
be happy to assist you with an order.
Thanks very much.
K9 TOP COAT